“You put me at ease to know my mom will always be taken care of”
Email sent to our Patient Advocate Sachi R. is transcribed below:
“Hello Sachi,
I just wanted to send you an email to thank you for all you do for my family. You have compassion, sympathy, use kind words, and logic/common sense to resolve issues fast and in a timeline matter. And I can’t say that about many people at all. I hope you know what a special person you are. Not only are you amazing at what you do but you are also a good human being. The truth is the reason I have stayed with Affinity this long and keep on coming back is because of you. You are reachable, reliable, and responsive and with the level of stress In my life knowing that you are always there, means so much to me. You put me at ease to know my mom will always be taken care of. You even take time to listen to me when I know you don’t have to.
You do so much more then your job and I hope you are a valued and appreciated for it all. You work hard and are amazing at what you do! Finding people like you is almost impossible. Please forward this email to your boss as they should know the quality of employee they have and do everything to keep you happy and feeling valued! You deserve to be recognized for it and more!
Thank you for everything you do and for simply being you!”
Karen S. (Julia S. daughter)
Coral Springs
“So much compassion, caring & loving”
The letter is transcribed below:
“Dear Affinity Home Care
I wanted to express my thanks for sending me a wonderful aide, Ruth. I have dealt with many aides and have not seen an aide with so much compassion, caring & loving. She explains everything to my mother no matter what she was going to do. I can not express how wonderful Ruth is. I hope you hold onto her like gold. She is worth whatever it takes to keep her on your team. She has patience of a saint.
Sincerely Rosemary,”
Rosemary F. for Mary F.
Tamarac
“Thank you for everything you have done for me!”
The handwritter letter is transcribed below:
Ms. Julia Thank you for everything you have done for me. I really appreciate the help. If it wasn’t for you I don’t know where I would be. I am very very thankful and may God bless you!
Lormise G.
Lighthouse Point
“Your agency is very popular, respected and trustworthy”
The letter is transcribed below:
“Dear Mr. P
My name is Elizabeth K. and I am a client of Affinity Home Health Agency. I would like to mention with the deepest gratitude two employees of your agency, my care coordinators Ms Ledis W. and Ms Lisset G.
Working with Aids and clients is a difficult job. One has to possess special skills in coordinating and making sure both client and an aid are good fit. Both Ms W. and Ms G. are doing everything to ensure the fit and find aids we perform their jobs honestly.
Because of them and other people like them, your agency is very popular, respected and trustworthy.
Thank you very much for everything you do for us.
Sincerely,”
Elizabeth K.
Boca Raton
“how happy we are with the staff at affinity “
The letter is transcribed below:
“This is to inform you that we are so happy with our caretaker Joy. She treats our mom with dignity and respect and kindness. She always tries to make her comfortable and happy.
We feel fortunate to have her as a part of our family. We also want to let you know how happy we are with the staff at affinity when we call the office everyone is very helpful and efficient.
“
Alfred C.
Pembroke Pines
“Thank you for providing excellent care”
The letter is transcribed below:
“Dear Affinity Home Healthcare,
I just wanted to take a moment and thank the entire group for the good service provided for my quadriplegic husband. We have been with Affinity for 5 years. We are very please with the aids that come to help us. They are prompt and have a heart to provide the best care possible. They bathe, dress and feed my husband. They also engage him in conversation making for a friendly environment.
All the aides like Marylyn, Beatrice and others have provided top-notch service. I also commend the office staff whenever there has been a need that I needed to communicate, they have always been attentive.
Thank you for providing excellent care!”
Magalie G.
Coral Springs
“She has been a great help and life saver to me”
The letter is transcribed below:
I am very happy with Nelvis my mom’s aide.She has been a great help and life saver to me. I don’t know what I would do without her!! My mom loves her too. She is a very hard worker because my mom is not an easy patient;
she has dementia and can sometimes become agitated. She doesn’t hear at all and she has lots of patience with her. She is also very heavy and hard to move in her bed, wheelchair and to make her mobile.
She is the best and I really appreciate her!
Angie S.
Pompano Beach
“Affinity Home Care has more than come through for me”
The letter is transcribed below:
“Affinity Home Care has more than come through for me. Efficient service, prompt attention all contribute to a warm and caring service. Patricia is sweet and caring and makes me feel spoiled with the care she gives me.”
Deborah C.
Tamarac
“So fortunate to have found Affinity Home Care”
The letter is transcribed below:
“Dear Adriana and Luz, my wife Gail D. and I are so fortunate to have found Affinity Home Care. The best home care in the state of Florida. Good staff of people work there; the best. Briana is ourcaregiver and we are very fortunate to have her. She is the greatest person to have work for Affinity. She really has become part of our family.
My sincere thanks and Love.
Dominic D.”
Dominic D.
Delray Beach
“Affinity is the best I can recommend”
The letter is transcribed below:
Affinity is very careful with my wife and her needs. They provide a very good service and are reliable.I have had experience with another agencies but Affinity is the best I can recommend.
Walfrid P.
Pembroke Pines
“I highly recommend Affinity”
The letter is transcribed below:
“I highly recommend Affinity because they are helpful, they know what the elderly need and they provide it. They send excellent aides, my aides are with me 3 years already and I am so happy with her, she is my daughter.
Affinity cares about your necessities, I feel they care about me and I feel happy with them. I am satisfied. I wouldn’t change Affinity with nobody else because I am happy with them.”
Edith B.
Sunrise
“This is a very good company”
The letter is transcribed below:
“I have been very pleased with the service; this is a very good company. My aide is a very kind person, she does a good job and helps me always, she does my laundry and sometimes cooks for me. Affinity have always sent me good aides.
Truly I am totally pleased.”
Anthanette W.
Margate
“The agency has provided support in a timely manner”
The letter is transcribed below:
“To whom it may concern:
I would like to take this time to say how lucky my family is to have Broward County Elderly and Veterans Service Division to have referred Affinity Home Care to us. Once we were assigned our reliable aide: “Marie” everything has been running smoothly for me. She takes her time and shows me a lot patience. Marie is very professional, efficient, kind and compassionate. My daughter is very protective of me and she too has felt in love with Marie. When Marie is unable to come, the agency has provided support in a timely manner.
Again thank you for you support and the angel that you employ to help me.”
Carrie D.
Fort Lauderdale
“Affinity Home care is the best home care”
The letter is transcribed below:
“To whom it may concern:
Affinity Home care is the best home carestrong> until this so far, they exceed my expectation beyond medical health care organization I dealt with so far.
God bless Affinity Home Care”
Richard D.
Delray Beach
“Thanks for providing this great service”
The letter is transcribed below:
“Affinity,
I want to let you know that Jenelle is doing a really great job taking care of my mother. I really do appreciate the extra effort that Jenelle makes to provides whatever my mother needs, including cooking, cleaning and personal care!
Thanks for providing this great service!“
Terry R.
Pembroke Pines
“Extremely pleased with the staff”
The letter is transcribed below:
“I am very pleased with Micela, Adrianna listened to my needs and sent me Micela who perfectly understands my disabilities.
The agency is extremely pleased with the staff. They follow up all the time. Micela is sweet, professional and very accommodating. Her demeanor is calm and she is very patient, she is the best aide I’ve ever had and she anticipates my needs.”
Perri A.
Boca Raton
“Our family bas been bless with the company providing care”
The letter is transcribed below:
“To whom it may concern
I candida daughter of Sentia is very happy with Affinity Home Care service, not only me but our family bas been bless with the company providing care.
We just love our 3 aides that we have. Adriana is so great with us, she knows what is best for my mom.
Finessa and Caridad and of course Adrianna are super. When I need to call the office the staff gives us the attention needed.”
Santia L.
Coral Springs
“The company is very good”
The letter is transcribed below:
“The company is very good. They always call to check on things. They are very interested in knowing how their employees are doing.
Peggy is good and she understands what I need her to do when I tell her.”
Fragomeni S.
Pompano Beach
“The Affinity Home Care office staff has always been helpful and prompt”
The letter is transcribed below:
“Eugenie has been aide to my wife Shamyoon for over 3 years. Shamyoon is completely blind ion her right eye and has only 20% vision in her left eye.
We value Eugenie’s kind and extremely capable & reliable service, she is polite, thoughtful, helpful and honest.
Eugenie exceeds beyond the call of duty in that she does not have to be told what do to do because she cares for and understands with compassion Shamyoon’s several health issues and we would not want any other person aide duties for Shamyoon.
Would also like to mention that the Affinity Home Care office staff has always been helpful and prompt whenever it was necessary to call.
We are fully satisfied with “Affinity Home Care” and they deserve a “5-star rating”
Shamyoon & Peter B.
Pembroke Pines
“The office staff excellent”
The letter is transcribed below:
“I feel very happy with all the services in general. The office staff excellent, fast response on calls or request that I inquired.
The caregiver Heshi is the best person that happened not only in my mother’s life but our family, she is one of us. I don’t see my mother or my family what will we do without her.
As I said she is a part of our family.
Thanks”
Maria A.
Pembroke Pines
“Thank you for being such ethical home health agency”
The letter is transcribed below:
“I want to tell you how I feel to have Janel as my caregiver. She is very nice, honest and sweet. She used to call me to ask me how I feel when she is not here.
I‘ m very satisfied with Affinity Home Care. I am very pleased with the service. I want to say Thank you for being such ethical home health agency.
yours truly.”
Marien C.
Pembroke Pines
“I am happy with Affinity”
The letter is transcribed below:
“I am very satisfied with Liset and I am happy with Affinity.
Thank you ”
“Estoy feliz con Affinity”
La carta escrita esta traducida a continuacion:
“Estoy bien contento con Liset y estoy feliz con Affinity.
Gracias”
Julia F.
Coral Springs
“I am very happy with the services from Affinity”
The letter is transcribed below:
“I Olga tell you that Jamilec is helping me in everything. I am very happy with the services from Affinity.”
“Estoy feliz con los servicios de Affinity”
La carta escrita esta traducida a continuacion:
“Yo Olga B. les digo que Jamilec me esta ayudando en todo. Estoy feliz con los servicios de Affinity.”
Olga B.
Coconut Creek
“Great person and professional”
The letter is transcribed below:
“The case manager Jessica is a great person and professional on what she does. She makes sure you understand all the information on what she lives you. She calls to see how everything is doing.
Cristina the aid, I love the way she works, very clean, know what she does as an aid. She is always on time.
I thank God for the support that Cristina and Jessica give me.”
Daisy for Carmen D.
Boca Raton
“Affinity home care have been very professional”
Edith B.
Coconut Creek
“Affinity Home Care has sent us good…”
Carmen P.
“Thank you for all your help, and a wonderful staff”
The letter is transcribed below:
“I am very satisfied, Jessica is very cooperative and friendly, and patient. My mom is not easy to deal with. The caregivers have all been very nice. I am relieved that I finally have someone looking after my mom. Thank you for all your help, and a wonderful staff“
Mary B.
Affinity
“I am very happy”
The letter is transcribed below:
“Once I call in the office I usually reach Diana or someone I know. No one has been rude within the staff. Did not have a problem speaking with Diana and working with her in regards to the aides, she did a great job, my aide Medossa is very warm, friendly, proactive. I am very happy with my aide; her bright smile brightens my day.”
Barbara P.
Key Biscayne
“Treat my mom like her own mother and always try to go the extra miles”
The letter is transcribed below:
“I’m writing this letter to let you know that Ms. L. have been a big help, she’s always on time, she does what she has to do, treat my mom (Michelle) like her own mother and always try to go the extra miles just to make sure that my mom is ok.”
Amelie M.
Boca Raton
“The case managers at Affinity are personable and professional”
Evalyn R
Boca Raton
“My husband and I are very satisfied with the services of Affinity”
The letter is transcribed below:
“To Affinity Home Health Care,
I am delighted to say that is an honor having Junette as the home health aide for my daughter Brianna. Junette is very professional, efficient, kind, clean and compassionate I could not have it better. We are absolutely honored having her in our house she has become a part of the family and we count it a blessing.
My husband and I are very satisfied with the services of Affinity Home Health Care and Junette; we are grateful and would no trade her for anything.
Thank you, Thank you and Thank you again.
Respectfully “
Stephanie W.
North Miami Beach
“I appreciate the efforts of the office staff”
The letter is transcribed below:
“I feel very grateful to have Sheryl B. and Ericka T. as my caregivers. They both are well aware of my daily needs and take such good care of me. They make sure I take my medications, they assist me or prepare my meals for me, they help me with my personal care, and do my laundry. Since Sheryl has a car, she provides me with transportation to doctor appointments, food shopping and for medical supplies. Sheryl has been with me for over two years. She anticipates my needs and fulfills them all with kindness and forethought. I admire and respect her and often express my gratitude. Ericka has been with me for six months. I find her to be very sweet and attentive to my needs. She is very easy to get along with.
During the time Sheryl and Ericka have both been with me, they have accommodated each other’s schedules in such good spirit. They communicate with each other regarding my needs and what to anticipate. I appreciate the efforts of the office staff to keep me informed of any situations that occur that might affect me and I really appreciated that Julia came to visit me.”
Diana G.
Coconut Creek
“I feel protected with Affinity”
The letter is transcribed below:
“I recommend Affinity because they always took good care of me. The aides they send me were always good.
I feel protected with Affinity and I recommend the service to anyone.”
“Me sientos protegida con Affinity<"
La carta escrita esta traducida a continuacion:
“Recomendo Affinity porque siempre me han cumplido, nunca me han dejado a la deriva. L as personal que ma han enviado siempre han sido muy buenas.
Me sientos protegida con Affinity y lo recomiendo a cualquera.”
Eleanor S.
Pemboke Pines
“Thank you Affinity Home Care”
The letter is transcribed below:
“I am very happy with Maria-Elena, She is very good and take care of us very well. We love her a lot.
Thank you Affinity Home Care.”
“Gracias Affinity Home Care”
La carta escrita esta traducida a continuacion:
“Me siento muy contenta con Maria-Elena. Ella es muy Buena con nosotros, no acompana siempre. La queremos mucho.
Gracias Affinity Home Care.”
Alfonzo R.
Tamarac
“I am very satisfied with the agency, and the service they provide is very good”
The letter is transcribed below:
“I am very satisfied with the agency, and the service they provide is very good”
“Estoy feliz con los servicios de Affinity”
La carta escrita esta traducida a continuacion:
“Estoy muy satisfecha con la agencia, y el servicio que prestan es muy bueno, las personas que trabajan en sus oficinas son muy amable y están listas para resolver cualquier queja.”
Helena W.
Coral Gables
“I have more than 5 years with the agency and I am very happy”
The letter is transcribed below:
“I have more than 5 years with the agency and I am very happy with them and all the people they sent me were great. I have no complaints of any and I am very happy with the person that I have now Roselia B. and I hope to stay with her a long time.
I am very pleased with the agency and I would recommend it to anyone.”
“Tengo más de 5 ano con la agencia y me siento muy contenta”
La carta escrita esta traducida a continuacion:
“Tengo más de 5 ano con la agencia y me siento muy contenta con ellos, y toda la persona que me han mandado son muy buenas personas, no tengo ninguna queja de ninguna me siento muy bien con la persona que tengo ahora Roselia B. y espero durar mucho tiempo con ella.
Estoy muy complacida con la agencia se la recomendaría a cualquiera.”
Juana A.
Davie
“Thank you Affinity Home Care”
The letter is transcribed below:
“To whom it may concern.
Miss Lorena have been working for me almost three months. I am very happy with her excellent job I don’t need to tell her what to do she knows her job exactly.
I do not want to replace her for anyone else and I ask Affinity Home Care to leave her with me as long as necessary. She is trustworthy and responsible in what she does. Thank you Affinity Home Care for sending me to her. For any question about the work she does, you can call me at this number.”
Hannah T.
Deerfield Beach
“Please accept our long overdue thanks and gratitude for the wonderful care and monitoring you provide”
The letter is transcribed below:
“Dear Affinity Home Care,
Please accept our long overdue thanks and gratitude for the wonderful care and monitoring you provide to my partner (54 years), Rudy W. Marie our homecare provider is perfect. She is always ready to help in every way she can. Diana, Rudy’s care coordinator calls regularly to check on Ruddy and assure us that Affinity is there for us. We are grateful to have you as Rudy’s home care provider. Thank you so much.”
Rudy W.
Delray Beach
“Excellent job caring for him by engaging him, encouraging him, and by guarding his safety”
The letter is transcribed below:
“Dear Affinity Manager,
Lorena has been the caregiver for my father, Walter B. for the last few weeks. She has done an excellent job caring for him by engaging him, encouraging him, and by guarding his safety. She is very personable and is a responsible and joyful person. My father met her when she came to care for him on two Saturdays. He quickly began asking if we could hire her through your agency. He usually fights me over being forced to have a caregiver. But he is now settled and grateful to have her. I think that the difference is her level of engagement and personal concern. Please accept my wholehearted recommendation of Lorena.”
Linda F.
Hallandale Beach
“Set a high standard for care, services and professionalism”
The letter is transcribed below:
“Dear Ms. B.,
This letter is to provide information regarding client services received from Affinity Home Care staff. Consuelo F., who is 86 years old and has physical limitations, is the client of Affinity Home Care. Mrs. Eliana G. is the Aide assigned to Mrs. F. from August 2015 to the present. During this time period, Eliana has consistently made over 300 home visits to the client and has provided excellent service by meeting the client’s basic needs which includes hygiene assistance, breakfast preparation, housekeeping as well as assistance with the client’s exercise routine.
Two elements that I find to be very important for the aide to be successful in meeting the client’s needs are longevity and consistency. Eliana has proven to be committed to her clients and has demonstrated longevity and consistency which are very rare in the home care business. We are pleased with Eliana’s care and attention to detail as it pertains to the need of the client, her services far exceeded the client’s experience with previous short-term aides. Affinity Home Care is very fortunate to employ an aide such as Eliana G.; she set a high standard for care, services and professionalism.Ms. B., I want to extend my sincere gratitude and appreciation to you for your time and attention. It is always a pleasure to speak with you, as you have been very helpful and responsive to ensure that the client’s needs are being met. Thank you for all you do!”
Consuelo F.
Fort Lauderdale
“I’m very appreciative of the help and support received from Affinity”
The letter is transcribed below:
To whom it may concern, I like to write these lines regarding the great service received from Affinity and these service includes the personnel answering the phone, the case manager (Lisette) and the aide that care for my mom. Again, I’m very appreciative of the help and support received from Affinity
Miriam B.
Highland Beach
“I am extremely grateful for the service that Affinity provides me”
The letter is transcribed below:
“Everything has been very good with the company. The attention has been excellent, she does everything that I need on time. I am extremely grateful for the service that Affinity provides me and the person who assists me.”
“Estoy sumamente agradecida con el servicio de Affinity”
La carta escrita esta traducida a continuacion:
“Todo ha estado muy bien con la compañía. La atención ha sido excelente, Todo lo que necesito ella lo hace a tiempo. Estoy sumamente agradecida con el servicio de Affinity y la persona que me atiende.”
Dulce M.
Lake Worth
“I am very satisfied with the services”
The letter is transcribed below:
“To whom it may concern:
I am very satisfied with the services and would like to keep Carmen H.
And have more hours of service whenever possible.”
“Manifestó que estoy muy satisfecha con los servicios”
La carta escrita esta traducida a continuacion:
“Ha quien Corresponda:
Manifestó que estoy muy satisfecha con los servicios y quisiera mantener a Carmen H., y tener más horas de servicio posible.”
Julia R.
Lauderhill
“I feel that when I reach Affinity Home Care all the employees are efficient”
The letter is transcribed below:
“I feel that when I reach Affinity Home Care all the employees are efficient when they answer my phone call. My case coordinator Diana is a very special person. I give her a rating of a 10 being the highest. With my aide Basilia C. I love her services she is very helpful and cares a lot about me“
Olga O.
North Miami Beach
“I’m very happy with the services”
The letter is transcribed below:
“To whom it may concern:
This is to let the agency know that the person that’s in charge of my case (Milagros R.) Diana B. has been really helpful to me and the aide Ketty P. has been very good and very helpful to me too, she does everything I ask her to do for me. I’m very happy with the services.
Very truly yours.”
Milagos R.
Margate
“I’m very happy with the attention and service I’ve been getting all of these years”
The letter is transcribed below:
“I’m very happy with the attention and service I’ve been getting all of these years. All of the Spanish caregivers are very good. I’m also very happy that the girls from the agency came out to meet me. They really listen to our needs and spend a lot of time with us.”
Digna R.
Miami
“We are very satisfied with Carline. She is so good with my mom”
The letter is transcribed below:
“We are very satisfied with Carline. She is so good with my mom. We both appreciate her and all she does to help mom. She takes the time to sit and talk with mom besides helping her with things around the apartment. She communicates with mom and myself on issues. Hope she stays with mom a long time. Thanks to Carline for all she does.”
Dorothy B.
Pembroke Pines
“The staff at Affinity has always been responsive”
The letter is transcribed below:
“We have used Affinity Home Care for my mother the past five years.The caregivers have always shown kindness, concern and respect for my mother’s need. The staff at Affinity has always been responsive and accommodating to any concerns or questions we might have.We have been very happy with their professionalism and helpfulness. Thank you.”
Barbara W.
Pompano Beach
“Affinity has always seen to my needs and made certain that I had the necessary help”
The letter is transcribed below:
“To whom it may concern:
I had a nice visit from Mariana and Krista, very enjoyable lovely ladies. I express to them my pleasure at their visit and with Affinity. Affinity has always seen to my needs and made certain that I had the necessary help. I appreciate how relatable they have been and thank them for their service. Thank you for everything.”
Audree H.
Sunny Isles Beach
“She takes time to learn about her patients”
The letter is transcribed below:
“Aide is very efficient and she cares a lot about her patients. She takes time to learn about her patients. She knows that I suffer from high potassium and she takes the time to organize my meals to my needs. She even pre-opens the bottle of water for me to make sure I am able to open them. I never have to tell her what she needs to do, she is proactive and responsible.“
Mercedes N.
Sunrise
“We are extremely happy with the care”
The letter is transcribed below:
“The letter is transcribed below:
I am writing this letter on behalf of Yunia and to inform you that we are extremely happy with the care and love that Yunia shares with mom, Obdulia P, for the past several years. She is unique from others; super attentive, caring and shows sincerity in her job. I surely hope that Affinity acknowledges people such as Yunia and appreciates her hard work, sincerity and dedication through the work she performs impressively daily. I thank you for your choice of caregivers and the hard work in keeping such people in your company. Should you have any questions, feel free to call me anytime.”
Sylvia
Tamarac
“We are very glad that the agency sent her to us”
The letter is transcribed below:
“She is very punctual in her schedule, very affectionate, attentive, and concerned about her meal preparation. She is very responsible and very attentive when I am going to the bathroom and we are very glad that the agency sent her to us. She is very responsible in her schedule.”
“Estamos muy alegre que la agencia nos halla mandado”
La carta escrita esta traducida a continuacion:
“Es muy puntual en su horario, muy cariñosa y muy atenta y muy preocupada a en sus comida Es muy responsable y atenta al lleverla al baño y estamos muy alegre que la agencia nos halla mandado. Su cumplimiento en el horario es suficientemente responsable.”
Jorge A.
West Palm Beach
“We are looking forward to having a very long relationship”
The letter is transcribed below:
“We are very happy with Janet’s attention, she gives both of us. She is always happy to share her care for us. She will always do what I ask her to do. We hope she will always be our aide in the future. She will help me with Norman and his needs. We are looking forward to having a very long relationship.”
Anita H.
Weston
“May I have the honor to acknowledge the compassionate care and invaluable services that the Affinity Home Care continues to provide to my husband”
The letter is transcribed below:
“To whom it may concern,
May I have the honor to acknowledge the compassionate care and invaluable services that the Affinity Home Care continues to provide to my husband, Capt. Pelagio V. (Ret). Ever since, I first talked to your case coordinator, Miss Diana over the phone, I felt her excellent enthusiasm and zeal in helping clients. I am very grateful to all your staff and caregiver, miss Edith for their devotion to duty, exceptional resource fullness and professionalism. Moreover, may I extend my deepest gratitude to Mr. Jacob for his outstanding and exemplary leadership, as supervisor of Affinity Home Care Inc. May the abundant grace of the Lord be upon you all and your families.”
Lydia V.
Boynton Beach
“If I could give Affinity Home Care a rating of 1-10 it would be above 10”
The letter is transcribed below:
“Affinity Home care,
If I could give Affinity Home Care a rating of 1-10 it would be above 10. The care Edith provides is excellent and well trained. Diane’s coordination of care has been excellent as well.”
Pelagio V.
Boynton Beach
“Above all very affectionate”
The letter is transcribed below:
“I am very pleased with Johanna, who came to replace Francisca because she was on holiday. Johanna has been very diligent with my husband Daniel and above all very affectionate. My recommendation to her work has been excellent.”
“Sobre todo muy cariñosa”
La carta escrita esta traducida a continuacion:
“Hago consta; que estoy muy complacida con Johanna, quien vino en sustitución de Francisca por vacaciones des esta. Johanna, ha sido muy diligente con mi esposo Daniel y sobre todo muy cariñosa. Mi recomendación con su trabajo ha sido excelente.“
Maria
Davie
“I am very happy with the company”
The letter is transcribed below:
“To whom it may concern,
The aide from Affinity is like an angel. She does more than she has to do. I am very happy with the company and they have sent very nice aides. They have been providing services over night but we no longer need care at night. The aide is like a daughter to me.”
Micheline S.
Deerfield Beach
“I am very satisfied and I will continue to utilize Affinity Home Care, as well as recommend it to others”
The letter is transcribed below:
“Dear Cindy
I am writing to let you know how much I appreciate the outstanding service that Gloria (Nursing assistant) has provided to my mother in the last month or so. Gloria has proven to be dependable, attentive, punctual and has excellent work ethics and you can tell she really loves her job and is genuinely interested in helping her patients rather than seeing her patients as another case.
Because of her efforts and her willingness to do her job with excellence, I am able to go to work with confidence, knowing my mom is in good hands. Thank you Affinity Home Care for assigning Gloria to my mother. I am very satisfied and I will continue to utilize Affinity Home Care, as well as recommend it to others. Please let Gloria, as well as the other employees in the office, know that her efforts do not go unnoticed. You have put together a great team that makes clients/patients feel respected and valued.”
Shirley C.
Delray Beach
“We have appreciated the excellent services which we have received”
The letter is transcribed below:
“Affinity Home care,
Just a quick note to let your know how much we have appreciated the excellent services which we have received from Nicky. Ms Nicky shows great responsibility and maturity which gives me great comfort when I have to leave her alone with Mr W. She is very meticulous in her care of him. It’s a great pleasure to have her here with him. Thank you very much for your choice in sending Nicky to us.”
Valerie W.
Hallandale Beach
“We are very happy with the agency!”
The letter is transcribed below:
“Re: Carmen B. (patient) We are very happy with the agency, because you have great staff and always try to accommodate patients needs. I always speak to Lisy and she is very nice she found what I was looking for, a weekend aide.”
“Sobre todo muy cariñosa”
La carta escrita esta traducida a continuacion:
“De: Carmen B. (paciente) Estamos contentos con la agencia, tienen muy buen personal y siempre tartan de acomodarse a las necesidades de los pacientes. Yo trato con Lisy y ella es muy amable yy me consiguio alguien para el sabado y el domingo.”
Cira S.
Fort Lauderdale
“We highly recommend Affinity Home Care!”
The letter is transcribed below:
“Julia, Affinity Home Care
We have used the services of Affinity Home Care for three years now. The entire staff of Affinity has worked together to ensure us that our parents needs have been met every single day of those three years.We would like to thank all of the members of Affinity for their assistance in keeping our parents healthy. We take great comfort in knowing that we can completely rely on Affinity Home Care’s staff to oversee their daily activities.We highly recommend Affinity Home Care to anybody requiring home care. Their perfect record of three years with us is evidence of their competency in home health care services.“
Amy
Highland Beach
“I would like to especially thank all of you”
The handwritten letter is transcribed below:
“My name is Berta (Lucy) and I would like to thank Miss Marcela. Everything I can say is that the people are very caring for the elderly like me. Marcela is very educated, honest and she does her work to perfection.Thank you to the agency and to god for giving me this privilege and this blessing. I would like to especially thank all of you.
“En especial mí agradecida a usted”
La carta escrita esta traducida a continuacion:
“Mi nombre es Berta (Lucy) le agradezco por Miss Marcela. Todo que lo puede decir de las personas que están cuidando de personas mayores como yo elle lo tiene. Es educada, honesta y hace su trabajo a perfección. Gracias a la agencia y a dios por darme ese privilegio y a dios por darme ese privilegio y que el las bendiga. En especial mí agradecida a usted
Lucy B.
Hollywood
“Thank you for going the extra mile!”
The letter is transcribed below:
“Re: Diana B., Case Manager
I want to take this opportunity to express my gratitude to Diana for going the extra mile to ascertain home care aide for my father, Jaime V., while his permanent aide is on vacation. Not only did Diana find someone, she found an aide that’s known to him and he’s comfortable with – which means a great deal to us. Equally important is that the temporary home aide becomes his permanent aide on “Saturdays” as well. This is the first time I deal with Diana, and found her to be courteous, empathetic and a true professional. Moving forward, I hope all future interactions with Affinity continue to be positive.
Sincerely Nidia
Lake Worth
“I am very impressed and satisfied!”
The handwritten letter is transcribed below:
“Attention: Diana
This note is to confirm our previous conversation in concern with the quality of services provided by your associates. I must inform you that I am very impressed and satisfied with the quality of services and courtesy to the patient; as well with the efficiency of your office.
SWalfrido P.
Lantana
“The aide is doing a fine job and understands his needs”
The handwritten letter is transcribed below:
“In reference to Murriette, who is the aide to my husband Raymond, she is doing a fine job and he likes her work very much. She is caring and understands his needs as he has many health issues.
Thank you for sending her. I write this for my husband as he is blind.
Mary R.
Lauderhill
“I want to tell you how wonderful it is to have Angela as my caregiver!”
The handwritten letter is transcribed below:
“I want to tell you how wonderful it is to have Angela as my caregiver.
She is kind, hard working and honest.
She is always on time and if I am not feeling well she calls on her own time to check up on me. You can be very proud to have her on your staff. I would like to have Angela as my permanent aide.
Rosemary P.
North Miami Beach
“We value the kind and extremely capable service that Affinity has brought to our parents”
The letter is transcribed below:
“I would like to tell you how much we value the kind and extremely capable service that Affinity’s aide Noemie has brought to our parent’s home. Noemie began working with my father, Lester, in September 2014. Dad is 95 and suffers from Alzheimer’s disease. My mother has cancer and is in the terminal stage of her life. Noemie is a bright light and a stabilizing force for Dad. She has kept Dad active and engaged in life. She has kept him safe. They walk each day. Noemie helps Dad with personal care (e.g. shaving, dressing), drives him to doctor’s appointments, and enables him to still contribute to the work of the house by helping him do such things as the laundry, shopping and making his bed, contributing to his sense of self worth. Noemie fixes Dad’s lunch and checks that he understands which medicines need to be taken. When I mentioned keeping Dad safe, this is what I meant: on one of their trips from home, Noemie spotted a defect (ballooning) in a tire on Dad’s car. They immediately had the tire replaced. And everyone was safe. Not only has Noemie done a fine job managing Dad’s needs, she has also earned Mom’s respect and appreciation and my gratitude and that of my siblings. Noemie uses her quiet competence with grace. She is a credit to Affinity and the training you have given her. We are unanimous in asking that she be given a raise so that we may retain this excellent young woman for many months to come. If you would like to speak with me about this request, you may reach me at XXX or via email at XXX. I would be grateful to hear the outcome, even in a brief and informal note. Thank you.
Rebecca F.
Margate
“Our care was handled with such professionalism and compassion. The office staff is always very pleasant and helpful!”
The letter is transcribed below:
“My Mom and I are so fortunate to have found Affinity Home Care. From my initial phone call, our care was handled with such professionalism and compassion. The office staff is always very pleasant and helpful when you call, and I cannot thank you enough for sending us Diane to take care of my Mom and all of our needs. Diane S. is our caregiver and I cannot say enough wonderful things about her. She and my Mom get along wonderfully. Diane is honest, thoughtful, caring, compassionate and supportive; she really has become part of our family. She goes above and beyond the “norm” and we are so lucky to have her caring for my Mom.
Stacey R.
Miami
“My aide is always friendly, respectful, caring and loving!”
The handwritten letter is transcribed below:
“To Whom it may concern,
Edith R. has been taking care of me for some time and she is always very friendly and respectful. Ms. R. is a very professional person and knows her job very well, very caring and loving. Everyone should be as lucky as I to have Ms. R. taking care of them.
Luisa T.
Pembroke Pines
“My aide is very attentive, caring and supportive!”
The letter is transcribed below:
“I am very satisfied with the service that Affinity Home Care provides. They are organized and ontime whenever I need their services. The nurse, Constance, that I’ve met once was very knowledgeable, understanding and supportive. She explained a lot of things that were not so clear about the company. My aide, Deneil, is very attentive, understanding, caring and supportive. She helps me with all my daily activities. She is the best and she is like family.
The office staff seems to be good because they always provide help whenever I need it. This company was a good choice and I am satisfied with the experience
Ida T.
Sunny Isles Beach
“We are very grateful to you and your staff!”
The letter is transcribed below:
“It was our lucky day when we were referred to the Affinity Home Care Agency. You, Marina and the ladies in the billing department, Flora and Diana, are a pleasure to deal with. I would like to take this opportunity to thank you for the wonderful and kind aides you have been sending to help care for my mother. Ever since she fell and broker her hip, my elderly mother can’t function on her own. Your aides truly care about her happiness and well-being. Your ladies are polite, thougthful, helpful and honest. My mom is comfortable with each aide you selected to help her get through each day.
We just wanted to express our appreciation for the angels you employ. Each lady is a gem, and we are very grateful to you and your staff. We know my mother is well cared for and is always in good hands with the aides at Affinity Home Care Agency.
Dr. Richard P.
West Palm Beach
“Thank you for having such a great staff!”
The letter is transcribed below:
“I want to thank you for having such a great staff. I’ve had the privilege of working with your organization for a good while now. Ms. Maria is a very wonderful, caring and very patient young lady. I believe that a good staff makes the organization successful. Thank You very much for helping the senior citizens of Florida.
Rosalie M.
Aventura
“We are very satisfied with the professionalism!”
The handwritten letter is transcribed below:
“It is with great pleasure to communicate how my daughter and I are very satisfied with the service that Aleida L. has provided with professionalism in the years she has been with us.
“Estamos muy satisfechos con el profesionalismo!”
La carta escrita esta traducida a continuacion:
“Me es un placer comunicarles que junto mi hija (Teresa) como yo estamos muy pero muy satisfechos por el trabajo que Aleida L. en los anos que ha desempenado en su trabajo, con Profesionalismo y como ser humano una maravilla.
Rafael & Teresa C.
Boynton Beach
“The aide is a great role model in caring for the seniors!
Thank you for giving me such a wonderful present”
The handwritten letter is transcribed below:
“I want to thank you for giving me ‘the gift’ (Mrs. Ruth C.). She became part of our family. Zelda, my daughter, and I find her comfortable to be around. She is very loving to my sister, Zelda, and Zelda just loves her. Ruth is a great role model in caring for seniors.
Thank you for giving me such a wonderful present (Ruth).
Rosalie M.
Coconut Creek
“I highly recommend Affinity Home Care to anyone who needs a reliable aide!”
The handwritten letter is transcribed below:
“One of the best things that happened to my husband & I was the day I made a call to Affinity Home Care to request an aide to help my husband who is too ill to care for himself.
The aide they sent was professional, courteous & could not do enough to help us both.Needless to say she soon became part of our family. Her kindness & thoughtfulness has been appreciated.
I highly recommend Affinity Home Care to anyone who needs a reliable aide. When you call you will be greeted by a friendly & accommodating staff member who will see that your needs are met.
Marcella L.
Coral Gables
“I feel blessed to have her. I thank God for her every day! If you give Affinity Home Care a try you will be glad you did.”
The handwritten letter is transcribed below:
“I have been using aides from Affinity Home Care for a few years now.
I am very pleased with the services they offer. The nurses (RN’s) that come by each month to visit, check and supervise have been very kind & courteous.
The office staff are always very pleasant and helpful when you call.
I have had some very good CNA’s and helpers from Affinity Home Care, and the one I have now has been with me for over two years. She is Mrs. Marie. I would not exchange her for anyone.
She is reliable, efficient, loyal and caring; and she takes good care of me in every way. She is a faithful person and I feel blessed to have her. I thank God for her every day.
If you give Affinity Home Care a try you will be glad you did.
Pearl M.
Davie
“Thank you for being such a fine ethical agency!”
The handwritten letter is transcribed below:
“Thank You for being such a fine ethical home health agency.
We are receiving good care and appreciate your concern.
The registered nurse coming here (Dyan) was confident and very nice. The staff at Affinity is helpful and organized.
“Affinity Home Care has been such a help to us!”
The handwritten letter is transcribed below:
“Bernie and Martha want you to know how much Affinity Home Care has been such a help to us.
With the home health care that we are receiving with your agency, we were able to cope with life a lot better.
Bernard is improving, slowly but nicely.
Our Home Health care aide “Shawna” has been helpful in attending to his needs such as giving him his medicine, and preparing his food, and many things that Bernard is unable to do.
We are extremely delighted at having Constance on our case. Constance has helped us understand how our
Home Health Care benefits work. We deeply appreciate her ability to guide us with her explanation of our situation. We will be moving in June to a retirement home. We are confident that Affinity will follow us to our new home.
Martha & Bernard
Fort Lauderdale
“Thank You for a very pleasant aide!”
The handwritten letter is transcribed below:
“Affinity Home Care,
This note is about Masselline R. who is my husband Lester R.’s aide.
She is very good – helps him with his P.T. exercises, does light housework and is very pleasant.
Thelma R.
Highland Beach
“We feel lucky to have connected with Affinity Home Care!”
The handwritten letter is transcribed below:
“My husband and I feel very lucky to have connected with Affinity Home Care.
As you know, my husband has numerous medical problems and I hate to leave him alone and never do!
Sarah V. is an “Angel” from heaven. She gets along fabulous with my husband. Her caring and sharing is so very special. She helps me so much.
Lerline D. is also very professional and helps with many things.
Again, thank you for sending us these wonderful aides.
Mark & Eve E.
Hollywood
“Excellent at all the tasksProfessional, Efficient, kind and compassionate!”
The handwritten letter is transcribed below:
“To Affinity Home Care:
My home aide Rosequelia is excellent at all the tasks I ask her to do.
She’s professional, efficient, kind and compassionate.
Out of all the aides… she is the finest.
Carla K.
Lake Worth